RGPD - General Data Protection Regulation
The new RGPD, with effect from May 25, 2018, has a significant impact on how each company and organization processes the personal data of European citizens.
The protection and preservation of the privacy of your data collected through the contact form is used solely so that we can contact the customer in order to clarify doubts or requests by the other.We undertake to protect and respect the privacy of all our customers and visitors, ensuring the confidentiality of their data and taking a treatment of them only for the purpose for which they were collected.The data processing of us is limited to the minimum necessary and in complete compliance with applicable data protection laws and regulations, including RGPD - General Data Protection Regulation.
In our privacy policy we intend to inform it clearly, transparently and objectively which personal data we collect, the purpose for which they are collected, how they are treated, who has access to their personal data, how longThese are maintained and how they can exercise their rights regarding the processing of their personal data.
This privacy policy applies to data processing collected through the form of our website within the scope of electronic communications that are established with questions and questions regarding our services.
Compliance with RGPD
The processing of personal data exercised by Wisify is developed following best data security practices and in compliance with the European Parliament 2016/679/I and the Council of April 27, 2016, referring to the protection of unique persons as regardsprocessing your personal data and free circulation of data, better known as RGPD (General Data Protection Regulation) or also GDPR (General Data Protection Regular (GDPR).
Responsible for data processing
With regard to personal data that is collected through the Wisify website, our data protection manager can be contacted through the address info@wisifytech.com.
Personal data
Any information regarding a unique person who may somehow allows his identification is considered, namely the name, identification number, location, electronic identifier, among others.The personal data that is collected through our website are: full name, email, mobile phone, IP address, professional ballot, country of residence, gender, professional name, direction, location, postcode, taxpayer number and workplaces.
Consent
It occurs when data processing is obtained through its consent, and this authorization is freely obtained by providing relevant information specific for the processing with which this data collection is done.
Contract Execution
Data collection is required for a later contact to make a later contact when the user contacts us through the form of our website, registration with Wisify software and billing.
Compliance with legal obligation
Wisify can process your personal data when necessary to fulfill the legal obligations to which we are subject.This means that, in certain situations, we are required by law to collect, store or share personal information to comply with rules and regulations, such as tax laws, data depthing laws or any other applicable laws.In such cases, data processing occurs exclusively to ensure that we are acting in accordance with the legal obligations imposed on our activities.
Legitimate interest
When the processing of personal data is performed for situations related to business activities that, although they are not necessarily justified by a legal obligation or contractual clause, may be justified for reasons of legitimate interest.
Rights of singular persons
The General Data Protection Regulation guarantees a set of rights to personal data holders, including:
Right of access
Right to access, at any time and without delay, to the data that provided us with the registration of your client form or the use of subscribed services and the purpose of this treatment.
Right of rectification
Right to perform and/or request the rectification of your personal data that are incorrect or complete your data form data that is incomplete, such as the name, address, email address, taxpayer number and telephone contacts.
Right to forget
Right to request the elimination of your personal data when it is no longer necessary for the purposes for which they were initially collected and whenever there are no situations where their conservation is fundamental, such as the exercise of a contractual relationship or conservationto fulfill a legal obligation.
Right to portability
Right to obtain a digital copy of the data that provided us in a structured and automatic reading format that easily allows you to transfer, copy or transmit personal data from one service to another entity.
Right to opposition
Right to oppose treatment or remove its consent to treatment for a certain purpose whenever the basis of personal data processing has been its consent, such as canceling a newsletter subscription.
RIGHT TO LIMITATION
Right to request the suspension of data processing or limitation of the processing of your personal data to a given purpose.
Right to opposition to automated treatment
Right to oppose data processing for automatic customer profile definition based on your preferences and service use data.
As a client may exercise their rights through the contacts present in the "Data Treatment" section of this Privacy Policy.
Data transmission to subcontractors
Wisify does not sell or share your personal data with other entities for commercial purposes.However, we use third party services such as Zoom and Google APIs to provide essential features such as the automatic generation of meeting links during appointments.For this integration to work, users will have to use their own accounts to activate these services, and data protection, in this case, is under the responsibility of these subcontractors.
Purpose of data processing
In general, personal data that is collected are intended for a subsequent contact of Wisify with people who contact us through our website in order to clarify them about doubts or issues related to our products or to registerin our software and its invoicing.We try to limit whenever possible the personal information that is necessary to later be able to contact the people who put us questions, to register in the software and billing.
Data collection
Personal data is usually collected electronically through our website on the contact page so that we can later establish contacts with the people who contact us by this means, on the registration page for later access to the software, and on the profile pagefor the issuance of invoices.
Conservation period of personal data
Wisify preserves your personal data for the period required to comply with the purposes for which they were initially collected, or as long as there is a valid legal basis for their treatment.Data may be eliminated or anonymous if the user exercises his rights, such as the right of opposition, the right to forget, or to remove consent when applicable.If there is no legal obligation that requires conservation for a specific period, data will be dealt with in accordance with the legislation in force and eliminated when it is no longer necessary for the initially defined purposes.We follow the guidelines of the National Data Protection Commission (CNPD) to ensure compliance with applicable regulations.
Security and technical measures
Wisify implements appropriate technical and organizational measures to ensure the security of your personal data.We use SSL encryption to protect data transmitted through our website and store all information on safe servers with restricted access.In addition, we have regular security audits and adopted data protection practices such as regular backups and multifactor authentication for our internal systems.
Cookies
Our website uses cookies to improve your browsing experience and analyze traffic on the site.We use session cookies, which are erased when it closes the browser, and persistent cookies that remain on your device for a longer period.You can manage your cookies preferences directly on your browser or through our cookie management tool.For more information, consult our cookies policy [link to cookies policy].
Update and modifications of the policy
This privacy policy can be updated periodically to reflect changes in legislation or our services.We recommend reviewing this page regularly to stay informed.Whenever there are significant changes, we will notify users through our website or other media such as email.The date of the last update will always be available at the beginning of this policy.
Third Party Data Protection (Zoom and Google)
It is important to note that Zoom and Google are not a Wisify service, and is not affiliated with Wisify, legal responsible for the development and distribution of Wisify.
Its integration on Wisify is made to think about the comfort of users through APIs publicly made available by Zoom and Google.Using the Zoom and Google platform will be leaving Wisify's legal environment, which is why the Wisify owner is not responsible for using Zoom and Google services.
Calendar Apiao Using API Calendar, you recognize and authorize Wisify to create, edit and exceed events, as well as sharing with Google from the following data: customer name, location, start and end of consultation, observations and time zone.You will get any necessary consent from your customers for any information transfer, as well as authorizes Wisify to store the access token, link and ID of Google Calendar event.Zoom API for those who operate within the European Union, this zoom service may not meet the necessary security requirements according to RGPD.For dedicated zoom services with higher standards visit: https://zoom.us/healthcare.Using the Zoom API, you recognize and authorize Wisify to collect the users' ID and the user ID.